Dragon software · Implementation, training & support

Spend less time documenting. Make more room for care.

Ask about Dragon Copilot, Dragon Medical One or help with your current setup.

Tell us which documentation tasks take too long and whether you need product guidance, setup help, provider training or support. A specialist can discuss requirements, services and costs.

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Use the inquiry form below. Enter your provider count, include your EHR if known, and describe your current tools and questions.
Choose what to read first

Start with the tools you use.

Read the product or service details, then use the specialist inquiry to ask about your setup.

Exploring Dragon Copilot?

Read how recording, draft notes and clinician review work. Ask which features and preparation apply to your team.

Read the product overview

Using Dragon Medical One?

Compare dictation and encounter-based drafts, including the work needed to review and complete a note.

Compare the products

Using DAX Copilot?

Get guidance on your existing setup, Dragon Copilot questions, training and support.

Read DAX guidance

Need training or support?

Review implementation, training, workflow optimization and support topics. Ask about scope and costs.

See service topics

Ready to ask a question? Open the specialist inquiry

Have an existing support issue? Use customer support

Discuss the software and the services your team needs.

Product questionsTechnical preparationProvider trainingRepeated documentation tasksMicrophone setupOngoing support
Questions to bring

What slows down your documentation?

Describe the task you want to improve. The examples below can help you explain your needs in the specialist inquiry.

Correcting the same words?

Describe the words, dictation habits or microphone problems that need repeated correction. Ask about vocabulary, audio setup and training.

Ask about dictation corrections

Providers need more training?

Tell us which tasks providers need to practice: dictation, recording, reviewing notes, corrections or EHR completion.

Ask about provider training

Too many repeated steps?

Describe repeated typing, note edits, commands or text transfers. Discuss which configuration or training changes could reduce that work.

Discuss repeated documentation tasks

Considering a product change?

Name the product you use today. Ask what would change, what needs technical preparation, and which licensing or training costs apply.

Ask about product options

Questions about microphones?

Describe your microphone, room conditions and devices. Ask which equipment and configuration would support the intended workflow.

Ask about microphone setup

Need ongoing help?

Ask about troubleshooting, refresher training and support scope. For an existing customer support issue, use the separate customer support path.

Discuss ongoing support
The Dragon People

Implementation, training and ongoing help.

Choose the services you want to discuss. Confirm scope, availability, responsibilities and costs before booking or purchasing.

Implementation

Discuss installation, EHR requirements, microphone configuration and who is responsible for each preparation task.

Ask about implementation

Training

Ask about recording or dictation, note review, corrections and completion using your team’s everyday documentation tasks.

Ask about training

Workflow optimization

Review repeated edits, text entry and handoffs. Discuss changes that could reduce manual work in your existing setup.

Ask about workflow optimization

Support

Ask about troubleshooting, refresher training and ongoing help. Existing customer issues should use the customer support path.

Ask about support services

Time-saving opportunities

Reduce manual drafting and repeated work.

Dragon Copilot can prepare draft documentation from recordings and supports dictation. Ask which tasks could change in your setting. Time saved depends on your setup, training and use.

Review repeated tasks

Describe edits or text-entry steps your team repeats. Ask about configuration and training to reduce that work.

Discuss documentation tasks

Plan clinician review

Clinicians check generated content, correct errors and complete the note. Plan who performs each step.

Ask about review and training
Existing Dragon users

Ask before changing products.

Using Dragon Medical One or DAX Copilot? Discuss the tasks you need to keep, available product options, EHR requirements, licensing and training before deciding on a change.

Using Dragon Medical One?

Compare dictated text with encounter-based drafts and the work needed to complete each note.

Read the comparison

Using DAX Copilot?

Read guidance for your existing setup and questions about Dragon Copilot, training or support.

Read DAX guidance

What needs confirmation?

Include current tools and tasks in your message. Ask about access, technical preparation, training scope and costs.

Discuss my current setup
Microphone and audio questions

Check the audio setup your workflow needs.

Tell us how you capture audio today, which devices you use and whether you need dictation or encounter recording. Ask about microphone options, configuration, compatibility and costs.

Include room conditions, background noise or recurring recognition problems in your message. Equipment requirements depend on the software and environment you plan to use.

Discuss your microphone requirements.

Ask about your current equipment or options such as Philips SpeechMike. Confirm compatibility and the intended recording setup before choosing hardware.

Product information

Read about the tools you use or are considering.

Use the product pages to prepare questions. A specialist inquiry lets you discuss software options, requirements, training and costs.

DAX Copilot

Read guidance on your existing setup, product questions and service needs.

Read DAX guidance

Other documentation settings

Describe your profession, software and documentation tasks. Ask about supported options and service availability.

Ask about my documentation needs
Before you inquire

Read details or bring your questions.

Product links open an overview or comparison. Inquiry links take you to the form on this page.

Compare the documentation workflows

See how Dragon Copilot and Dragon Medical One differ in note preparation, review and EHR completion.

Read the comparison

Understand Dragon Copilot

Review the product workflow and the questions to confirm before choosing software or services.

Read the product overview

Plan setup and training

Ask what technical preparation, provider training and ongoing support would involve for your team.

Ask about preparation

Review replacement equipment

Read about microphone replacement and confirm supported devices before purchasing.

Read replacement guidance

Describe your service needs

Tell us which software you use and where documentation takes time. Ask about scope and costs.

Open the specialist inquiry
Specialist inquiry

Know what to include and what happens next.

Use the form for product and service questions. Existing customer support issues have a separate path.

What should I include in my inquiry?

Enter your provider count and include your EHR if known. In the optional message, name your current software, describe time-consuming tasks and list your questions. Please do not include patient information.

Open the specialist inquiry

Who follows up on a request?

Your request is reviewed so it can be directed to a product or service specialist. For product selection and purchasing, we may connect you with a qualified reseller. Include the name of your existing Dragon reseller so we can coordinate.

Ask a product or service question

What costs should I confirm?

Ask about software licensing, technical preparation, training, hardware and ongoing support. Service scope, availability and pricing are discussed separately. Confirm the responsibilities and charges in your proposal before committing.

Ask about requirements and costs

Can I ask about software I already use?

Yes. Name your current product and describe whether you need setup help, training, repeated-task improvements or ongoing support. For an existing customer support issue, use the customer support path.

Discuss my current setup

Can I ask about microphone requirements?

Yes. Include your current microphone, workstation and recording needs. Ask about supported devices, compatibility and any preparation required before purchasing hardware.

Ask about microphone requirements

What training should we discuss?

Ask about the tasks your team needs to practice: dictation or recording, note review, corrections and EHR completion. Confirm the training scope, delivery, responsibilities and costs.

Ask about training scope

Specialist inquiry

Send your questions to a specialist.

Enter your team size, include your EHR if applicable, and use the message field to describe your current tools, product questions or service needs.

  • Describe the documentation tasks taking the most time.
  • Ask about software options, technical preparation, training or support.
  • Discuss service scope, responsibilities and costs before purchasing.

What happens after you inquire?

Your request is reviewed so it can be directed to a product or service specialist. For product selection and purchasing, we may connect you with a qualified reseller.

Already working with a Dragon reseller? Include their name in your message so we can coordinate.

Service scope, availability and pricing are discussed separately.

Need help with an existing support issue? Use the customer support path.

Ask about products or services.

Team size is required. EHR is optional. Use the message field for your questions.

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