DAX Copilot Support

Create Automated Notes in Seconds

DAX Copilot merges established conversational and ambient AI technologies with cutting-edge generative AI within a mobile application designed to seamlessly fit into physicians’ current routines.

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DAX™ Copilot Features & Benefits

Automatic Documentation

DAX™ Copilot transforms patient encounter conversations into detailed, specialty-specific clinical documentation summaries. These summaries are then available directly in the PowerMic mobile app and the clinician’s EHR for them to review and edit.

Multi-Party Conversation Capture

Clinicians converse naturally with patients while the mobile app records the dialogue at the point of care. This approach allows healthcare professionals to maintain connection with their patients and focus on their needs.

Enhanced Accuracy

Over time, DAX’s AI adapts to each clinician’s unique style, creating a continuous learning loop for ongoing enhancement. – Real-time and context-aware AI assistance ensures accurate and complete patient records, improving patient visit outcomes.

EHR Integration

DAX ™Copilot synchronizes with electronic healthcare record systems to extract patient context, submit the finalized note, and empower care teams to accomplish an expanding array of tasks in real-time using virtual assistants.

Reduced Clinician Burnout

DAX™ Copilot significantly reduces clinician burnout. . Physicians no longer have to spend their free time documenting patient notes and records. They can now focus on what matters most, the patient.

Scalability

DAX™ Copilot applies not only to office environments but also to telehealth. DAX scales across multiple specialties and medical offices, including ambulatory care, urgent care, and primary care settings.

DAX™ Copilot Case Studies:

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Advanced AI Capabilities:

Customizable Documentation:

Custom documentation done how the clinician wants it.

Referral Letters:

Capture more insights from patient conversations while minimizing manual work.

After-Visit Summaries:

More engaged and informed experience for patients while keeping the clinician’s workload manageable and stress-free.

Summarize Evidence:

Access reliable support to validate medical decisions with real-time insights and trusted clinical data.

Summarize Encounters:

Quickly review key patient details before completing documentation, reducing cognitive load and ensuring accuracy in every note.

Coaching:

Receive AI-driven support to enhance the accuracy, clarity, and completeness of your clinical notes with minimal effort.

Multilingual Encounter Capture:

Hold patient encounters in Spanish while automatically generating documentation in English.

Orders:

Automatically capture and process over 12 different order types from clinician-patient conversations.

Inpatient Care:

Expand AI-powered documentation and workflow automation across various care settings.

Microsoft Fabric integration:

Analyze point-of-care data at scale, unlocking valuable insights that enhance clinical decision-making and patient outcomes.

Anywhere access:

Clinicians enjoy seamless access across mobile, web, desktop, and embedded EHR systems, ensuring a consistent and efficient experience for all users, anywhere.

Your Clinical Documentation Copilot

DAX™ Copilot is the newest addition to the Nuance® Dragon® platform. DAX™ Copilot is an AI cloud-based solution that records patient encounters via the Nuance® PowerMic mobile app. DAX™ Copilot instantly transforms multi-party discussions into detailed, specialty-focused clinical summaries. DAX™ summaries can be transferred automatically into your Dragon® Medical One platform. Streamlining your existing Dragon workflow even more.

Dragon® Medical One + DAX™ Copilot

Dragon® Medical One and DAX™ Copilot seamlessly integrate with existing EHR systems, enabling clinicians to access and update patient records in real-time.  DAX™ Copilot provides real-time clinical documentation support. It automatically identifies relevant patient data, identifies missing information, and generates context-aware suggestions to enhance clinical notes.

DAX Copilot acts as an AI assistant for automated clinical documentation, allowing physicians to enhance clinical efficiency, satisfaction for both physicians and patients, and financial outcomes with fewer resources.

Leveraging the extensive capabilities of the Microsoft Cloud for Healthcare, it merges Nuance’s established conversational and ambient AI with the latest and most advanced generative AI models.

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CLIENT TESTIMONIALS

Brett Plattner, MD
Renal Associates of West Michigan, P.C.
My experience with DAX Copilot in the clinic has been impressive. Initially, I didn’t think that DAX Copilot was going to save me much time. Then, the updates started coming. Some of the updates have been truly impressive and I have verbally uttered “Wow!” With the updates, my experience has gotten better and better. Instead of jotting down notes like a scribe during patient visits, I can now focus on other important things. When dealing with new patients, my note is almost complete when I walk out of the room. I can have more meaningful conversations with patients and it ensures I don’t miss any critical information. DAX Copilot has truly made my work easier and has improved the quality of care I can provide.
David A. Denman, M.D.

Thanks to the staff at The Dragon People and Dragon, I have entirely eliminated my transcription costs and improved my documentation and billing.

Douglas R. Lake, MD
Adjunct Clinical Instructor, Department of Radiology, Stanford Hospital and Clinics
Diagnostic Radiology, P.C.

To Jessica and The Dragon People, I think it’s important to recognize excellence when it occurs. I e-mailed you all with a nearly non-functional workstation at 8:26 am, Jessica called me at 8:32 am and I was back to a fully functioning system after a 9-minute remote diagnostic evaluation and repair. A 15-minute turnaround is incredible. This is absolutely tremendous service that deserves commending. Thank you!

Stephen Moore, MD
Gastroenterology Associates of Gainesville

Dragon has made out EMR feasible. Before Dragon, it was a nightmare. Also, the customer support has been excellent. Any requests for help have been prompt and efficient.

M.J. Yurchisin, M. D.
F.A.C.O.G.
Gynecology practice in Bowling Green, KY

I have been using Dragon Naturally Speaking for medical office applications for at least 10 years and their product continues to improve and become more user friendly. I really can’t comment on their support, The Dragon People, as I refer to them, because I rarely need them! But when I do, they are just an email away; their response time is excellent and resolves the issue quickly. They even help me with the application of Dragon NS into my current EHR system and don’t pass the buck when troubleshooting issues within my EHR. I REALLY don’t know what I would do without my Dragon! Keep up the good work…

Gerald Edenfield
Senior Partner – Edenfield, Cox, Bruce and Classens
President Elect, State Bar of Georgia

We became interested in Dragon and did some research and found that to make Dragon successful it required training and commitment. We contacted Kristi and the The Dragon People and she advised us on the equipment and software needed, but most of all, she and her staff agreed to train us, on the weekends, when we were able to concentrate without interruption.

Marina Mosunjac
Director of Surgical Pathology at Grady Memorial Hospital
Department of Pathology and Laboratory Medicine
Emory University School of Medicine, Grady Memorial Hospital Campus

I have enjoyed using the Dragon system for almost a year now and I could not imagine working without it. I am using it for dictating pathology diagnoses where accuracy is of crucial importance. The more I’m using it, the more accurate it is, including the entire complicated medical terminology. Your supporting staff is superb.

John A. Morris, Jr. M.D.
Director, Trauma and Surgical Critical Care
Vanderbilt University Medical Center (Nashville)

Transcription was a $100,000 annual problem for our division. Dragon is a $10,000 one-time solution. The Dragon People have been instrumental in helping us with a successful implementation.

Steven H. Tai, MD, FACP
Heritage Medical Associates

I have been a Dragon Medical user since 2002. I was introduced to Kristi and The Dragon People … and I cannot say enough great things. Although I was an experienced Dragon user, The Dragon People have increased my knowledge and comfort with the product.

Kaye L. Cox
EHR Coordinator - Florence, SC

Physicians in our practice ordered Dragon when we migrated to our first EMR program in 2008. The Dragon People went above and beyond training the physicians on how to use Dragon software. They helped incorporate Dragon into each physician’s EMR workflow and offered solutions when no one else could furnish them. Their professionalism carried forward into our most recent migration to a new EHR program through their dedication to making our transition as smooth as possible.

Jeff Goldberg, MD

I just wanted to take a moment to thank you and all the staff at The Dragon People for your help with my Dragon software. The staff has always been easy to reach and are always available. I have appreciated this on more than one occasion when I have had important questions or a problem with my software. The staff is friendly and very capable, and it has been very quick and easy to address what would have been insurmountable problems without their technical expertise. Thanks again!

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FAQs

Why should you hire The Dragon People to train your staff?

The Dragon People are an elite team of Nuance-certified resources; the most experienced and best-prepared DAX™ Copilot technology trainers in the world. Our mission is to provide the highest level of deployment and integration services to our customers. We’ll ensure the successful integration of Dragon products into the medical workflow, focusing on the end-user experience, adoption, and satisfaction, and remove any headaches around the technical aspects of the ongoing use and support of the product.

Our training is guided by our passion for our customer’s success. We care about our clients and are fun, professional, and ethical in everything we do.

How can The Dragon People ensure a smooth DAX™ Copilot implementation for my organization?

From the very beginning, you’ll notice a difference in your project with the Dragon People involved. Our team is built from talented, kind, certified resources who have all used Dragon extensively, understand custom workflows, and know how to engage all levels of adult learners in training designed to be fun and effective. All of this is coupled with a senior technical team that keeps an expansive, up-to-date knowledge base and is adept at delivering technical excellence in single, as well as enterprise-level, installations.

Today’s Providers need a documentation system designed for speed, accuracy, and flexibility, and Dragon delivers on all three! Plus, The Dragon People enable providers to take advantage of additional benefits, such as personalized, custom vocabularies, workflows, and templated shortcuts that can be individually accessed or shared across multiple providers for maximum efficiency with the software. We know how to optimize the end-user experience to give your group all the benefits DAX™ Copilot has to offer.

Thousands of satisfied clients around the world have relied on the expertise of The Dragon People. We are proficient with the deployment of the entire Nuance Dragon product line from single-user solutions up to enterprise solutions employing VDI or SSO. We provide unparalleled professional services, as well as friendly, timely customer support, to our clients. We are the best service provider in the world. Let us prove it to you!

What kind of support does The Dragon People offer?

  • Kind, capable and timely support delivered to you by the best Dragon trainers on the planet (we have references…)
  • A dedicated team that will move heaven and earth to solve your problem
  • Support related to ordinary and reasonable use of speech recognition software and hardware
  • Remote assistance (online screen sharing for quick collaboration, whenever needed.)
  • On-site visits available when necessary

What are the advantages of working with The Dragon People?

  • We never get tired of saying this: The best Dragon trainers on the planet!
  • We are the International Nuance® Authorized Sales Agent.
  • Our expertise to integrate, train, and support Dragon speech-recognition solutions for all healthcare organizations, clinics, medical centers, hospitals, and practices is second to none.
  • We offer unparalleled deployment and customer service.
  • The Dragon People is your one-stop shop for Nuance Dragon Medical One software and hardware, training, and more.
  • Our services include project management/guidance, guided installations/configurations, custom workflows, onsite or remote training, and much more.
  • We create personalized language models based on users’ prior dictations and areas of specialty.
  • We quickly pair our users with the most applicable hardware (microphones, recorders, etc.) and software necessary that would benefit their workflow the most.
  • Our core values of integrity, ethics, and treating people how we would like to be treated.