Speech recognition · Social services

Dragon for Social Services

Spend less time typing case notes.

Discuss dictation for case notes, reports and routine correspondence. Ask which Dragon product fits your applications and what your team needs for setup and training.

Talk with a specialist

Product fit comes first

Choose dictation around your casework.

Start with the notes, assessments and reports your team writes. Dragon Professional v16 and Dragon Professional Anywhere use different deployment models; confirm which product fits your applications and agency requirements.

Dragon Professional v16

Windows desktop speech recognition for dictation and commands. Ask how it works with your document applications, workstations and team administration.

Dragon Professional Anywhere

Cloud-hosted speech recognition with a cloud-based profile and central administration. Review application support, connectivity and any remote or virtual desktop setup.

If staff need mobile dictation, ask about Dragon Anywhere Mobile and the licensing for your selected product. Confirm your agency’s approved devices and handling of case information.

Discuss the right product for my team

Time savings in everyday work

Reduce repeated typing in case notes.

Evaluate dictation using a specific task, such as writing your own visit notes or preparing a report. Include corrections and entry into the case-management system when reviewing potential time savings.

Dictate your own notes.

Speak your wording for a visit note, assessment or report. Check names, dates, details and recognized text before completing the record.

Reuse approved text.

Discuss templates and commands for routine wording. Keep the text current and adapt it to the individual case.

Complete the case record.

Confirm how dictated text reaches the correct fields in your case-management system. Review the finished entry under agency procedures.

Before selecting a solution

Check how notes reach your system.

Tell the specialist where documentation takes too long and which applications your team uses. Include what you know; technical details can be discussed during follow-up.

Ask about my setup
  • Applications

    Case-management systems, document editors and the fields your staff complete.

  • Workstations

    Operating system, microphones and local, remote or virtual desktop access.

  • Agency requirements

    Who approves software, network access, records handling and deployment.

  • Training tasks

    The notes, terminology, corrections and repeated steps your team wants to practice.

The Dragon People

Plan setup, training and ongoing support.

Implementation

Discuss installation, microphones, application requirements and who is responsible for each setup step.

Training and workflow help

Practice dictation, corrections and repeated tasks. Agree on the training scope, delivery and costs before booking services.

Support

Ask about troubleshooting or refresher training. For an existing issue, use the separate customer support path.

Practical questions

Know what to confirm before you choose.

Is every Dragon product cloud-hosted?

No. Dragon Professional v16 is the Windows desktop product; Dragon Professional Anywhere uses cloud-hosted speech recognition. Ask which deployment model fits your agency.

Will it enter notes in our case-management system?

That needs to be checked for the product, application, text fields and access method. Include the system name and how staff access it.

Can staff use a mobile device?

Discuss the mobile app, licensing and approved devices separately from workstation dictation. Your agency should confirm the handling of sensitive case information.

What should I include in the inquiry?

Share team size, current applications and the documentation tasks taking the most time. Do not include client or case information in the inquiry.

Your next step

Send your questions to a specialist.

Describe your current tools, team size and the documentation tasks taking the most time. Your request is reviewed so it can reach a product or service specialist. Product selection or purchasing may involve a qualified reseller.

Already working with a Dragon reseller? Include their name so we can coordinate. Service scope, availability and costs are discussed separately.

Talk with a specialist