Dragon Medical One Support and Training

Nuance® Dragon® Medical One

Reduce the time spent on patient documentation with our cloud-based, user-friendly, customizable speech-to-text technology

Ranked #1 Best in KLAS for 4 Consecutive Years

Named Best in KLAS 4 consecutive years, earning praise from clinicians for helping them deliver ad document better patient care.

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#1 AI-Powered and Cloud-Based Provider from Black Book

Nuanced ranked #1 in 2022 for speech recognition and clinical intelligence solutions for a third consecutive year.

Increased Productivity with Speech-To-Text Technology

Nuance Dragon Medical One is transforming medicine. Gone are the days of paper files, writing notes by hand, and no more typing! Our powerful, versatile, accurate clinical documentation works well with Electronic Health Records (EHRs) allowing providers a faster and more accurate way to document the patient encounter.

Dragon Medical One is the leading dictation and speech recognition software solution in North America and is powered by Microsoft Azure, a HITRUST CSF-certified hosting infrastructure, meaning all data is 256-bit encrypted.

Nuance Dragon Medical One Features

Cloud-Based Convenience

Easy single-voice profiles travel across applications and devices for smooth, consistent performance.

Automatic Accent Detection

Artificial intelligence automatically detects regional accents for precise and complete documentation.

Reduced IT Footprint

Digital delivery reduces hardware, software, and infrastructure demand. User-friendly installation and streamlined performance minimize support needs.

Automatic Updates

Work with confidence knowing you always have access to the latest security and performance updates.

Access to tools

Using voice commands, clinicians can access more than 650 clinical calculators as MDCalc is now integrated into Nuance Dragon Medical One.

Increased Productivity

Thanks to speech-to-text technology, productivity is increased, the medical support staff’s workflow is enhanced, there’s less burnout and the patient’s experience becomes much smoother and more pleasant.

More time in your day

Using Dragon Medical One and it’s customizable commands in their EHR, clinicians can reduce documentation time by up to 67%, gaining back time in their day for seeing patients or for some much needed down time!


The Dragon People are an elite team of Nuance-certified resources; the most experienced and best-prepared Dragon® Medical One technology trainers in the world. Our mission is to provide the highest level of deployment and integration services to our customers. We’ll ensure the successful integration of Dragon products into the medical workflow, focusing on the end-user experience, adoption, and satisfaction, and remove any headaches around the technical aspects of the ongoing use and support of the product.

Our training is guided by our passion for our customer’s success. We care about our clients and are fun, professional, and ethical in everything we do.

From the very beginning, you’ll notice a difference in your project with the Dragon People involved. Our team is built from talented, kind, certified resources who have all used Dragon extensively, understand custom workflows, and know how to engage all levels of adult learners in training designed to be fun and effective. All of this is coupled with a senior technical team that keeps an expansive, up-to-date knowledge base and is adept at delivering technical excellence in single, as well as enterprise-level, installations.

Today’s Providers need a documentation system designed for speed, accuracy, and flexibility, and Dragon delivers on all three! Plus, The Dragon People enable providers to take advantage of additional benefits, such as personalized, custom vocabularies, workflows, and templated shortcuts that can be individually accessed or shared across multiple providers for maximum efficiency with the software. We know how to optimize the end-user experience to give your group all the benefits Dragon Medical One has to offer.

Thousands of satisfied clients around the world have relied on the expertise of The Dragon People. We are proficient with the deployment of the entire Nuance Dragon product line from single-user solutions up to enterprise solutions employing VDI or SSO. We provide unparalleled professional services, as well as friendly, timely customer support, to our clients. We are the best service provider in the world. Let us prove it to you!

  • Kind, capable and timely support delivered to you by the best Dragon trainers on the planet (we have references…)
  • A dedicated team that will move heaven and earth to solve your problem
  • Support related to ordinary and reasonable use of speech recognition software and hardware
  • 24/7 answering service for after-hour or emergency support issues
  • Remote assistance (online screen sharing for quick collaboration, whenever needed.)
  • On-site visits available when necessary
  • We never get tired of saying this: The best Dragon trainers on the planet!
  • We are the International Nuance® Authorized Sales Agent.
  • Our expertise to integrate, train, and support Dragon speech-recognition solutions for all healthcare organizations, clinics, medical centers, hospitals, and practices is second to none.
  • We offer unparalleled deployment and customer service.
  • The Dragon People is your one-stop shop for Nuance Dragon Medical One software and hardware, training, and more.
  • Our services include project management/guidance, guided installations/configurations, custom workflows, onsite or remote training, and much more.
  • We create personalized language models based on users’ prior dictations and areas of specialty.
  • We quickly pair our users with the most applicable hardware (microphones, recorders, etc.) and software necessary that would benefit their workflow the most.
  • Our core values of integrity, ethics, and treating people how we would like to be treated.