No One Knows Dragon® Better!

This is why we’re called The Dragon People – Delivering excellence in Dragon support and customer care.

Our Dragoneers are proficient with the entire line of Nuance® Dragon® products—hardware, software, and mobile – and we’re always happy to help! Our team provides world-class technical support to our customers in an expedient and courteous manner that is second to none. From the simplest to the most complex problem, we have the solutions, whether it is for a single user or for an entire enterprise.

From help with voice commands, how to fix microphone issues, custom workflows and more, we take customer satisfaction very seriously, and we work hard to earn your trust and business.

The Dragon People Professional Services

We are renowned for our exemplary professional services, setting the gold standard in the industry. With a dedicated focus on Nuance® Dragon® products, we excel in project management, ensuring seamless installations and custom workflows tailored to each client’s unique needs. Our commitment to excellence extends to comprehensive training programs that empower users to maximize the benefits of Dragon software, enhancing productivity and efficiency. Backed by our esteemed technical support team, here at The Dragon People, we ensure a smooth user experience, with a keen emphasis on customer satisfaction and adoption.

Professional Services We Offer:

Continued End-User Support

Proper setup and optimization is essential. Not only do these services boost adoption rates, our one-on-one approach meets you where you are in your Dragon experience and moves you quickly to the next level of use in record time!

Yearly Technical Support

Our Dragon Certified resources can quickly and accurately identify and resolve any issue that may arise during your busy days. Known as the best in the world for end-user support, this experienced team can assist via phone, email, onsite, and remote sessions and have you back up and dictating in record time. For our yearly support clients, an answering service is available 24/7 for qualifying emergency issues that occur after hours, on holidays, or on weekends.

Advanced Workflow Consulting

With our Advanced Workflow Consulting Package, we’ll leverage our 25+ years of experience to make sure you have the most efficient workflow possible. We will assign you one of our experienced resources to review your current systems and recommend a solution.

Train The Trainer

A Dragon Trainer is prepared to assist your users daily. The train-the-trainer course is 4 days of classroom time and shadowing time. Our Dragon Trainer will give the new trainer hands-on experience that is needed to move forward with confidence.

How to contact us: