Our Story

Rooted in Experience. Driven by Values.

Nearly 25 years ago, we launched as Accelerated Workflow Solutions, a small team focused on delivering superior speech recognition solutions and seamless deployments.

With decades of hands-on experience, we’ve grown into an International Nuance Authorized Sales Agent and a trusted partner for organizations across industries.

Despite our growth, our mission remains guided by six core values that continue to shape how we serve our clients every day.

  • Treat others as you want to be treated
  • Have a relentless commitment to excellence
  • Offer a great client experience with efficient kindness.
  • Provide unparalleled deployment of speech recognition technology
  • Deliver quality with courtesy, knowledge, and professionalism
  • Give the best of customer service with a spirit of excellence and integrity

Your One-Stop Partner for Dragon Speech Recognition

From purchasing and implementation to training and support, The Dragon People handle every aspect of Microsoft + Nuance Dragon cloud-based speech recognition solutions.

We deliver end-to-end service, including software setup, workflow customization, and expert training, all backed by the same core values that define how we work with your team to achieve long-term success.

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What You Can Expect from the Dragon People

  • Nuance-certified resources that provide fun, engaging, and top-level services, and, speech-to-text software training.
  • 100% project planning, implementation, and training for all Microsoft – Nuance Dragon software and hardware products.
  • Yearly and hourly technical support contracts for trained end-users, including unlimited phone support, unlimited e-mail support, remote services (accessing the computer via the Internet for repair and visual teaching), and up to three (3) onsite visits for yearly contracts, if needed (travel billed separately).
  • Personalized language models based on the user’s own dictations and areas of specialty.
  • Custom workflow, templates, and Dragon dictation voice commands.
  • Digital voice recorder equipment implementation and workflow training to users and support staff.
  • Pairing users with the most applicable hardware and software necessary that would benefit their workflow the most.

Our Mission Statement

The Dragon People seek to provide unparalleled deployment of speech recognition technology around the globe; helping others and treating them as we ourselves want to be treated. We deliver services with a spirit of excellence and integrity reflected in all we do and ensure our client experience is one of efficient kindness.

Three Frequently Asked Questions

Q: Why should I hire The Dragon People?

Because our service, training, and customer support are unparalleled. No job is too small nor is any task too difficult. When you live by the mantra, “treat others as you would want to be treated,” it shows in everything you do.

Q: I’m tech-savvy, I don’t need you, right?

To put it plainly and simply: you get 100% from your investment when you’ve been trained by the experts. If not, you’ll waste time (and money) and miss out on a lot of what Nuance speech recognition solutions can do for you, which probably means you will shelf the product.

Q: Is it worth it? Will I see ROI?

Absolutely! As a cost-containment tool, Nuance Dragon has an impressive return on investment (ROI), but it also can increase revenue with the ability to produce a more in-depth patient encounter note in record time. This gives more accurate, faster documentation and higher coding opportunities. Also, Nuance Dragon can improve your audits with cleaner documentation.

Expert Training and Workflow Integration

At The Dragon People, we believe in treating people the way we want to be treated. That commitment shows in every interaction, especially in the way we support our clients.

Our team specializes in installing, configuring, and training users on Nuance Dragon speech recognition, ensuring it works seamlessly within your existing or newly designed workflows. While Dragon is intuitive, mastering it without proper training can be time-consuming and frustrating.

Our certified trainers streamline the learning curve, helping users produce accurate, efficient documentation right away. Improper setup often leads to wasted time, lower accuracy, and poor adoption. We prevent that by building a strong foundation from day one, so professionals can get the most out of Dragon’s powerful capabilities.

The Importance of Training

Maximize Your ROI with Expert Dragon Implementation

Dragon is a powerful, user-friendly tool, when set up correctly. With proper configuration and training, you can start dictating like a pro from day one. Our team will fine-tune your settings, simplify repetitive tasks into voice commands, and provide one-on-one guidance to ensure smooth adoption.

Skipping setup and training often leads to frustration. We frequently assist users who were never properly onboarded, helping them get back on track and unlock Dragon’s full potential.

Our all-in-one package includes everything you need:

  • Software license
  • Professional-grade microphone
  • Installation and project management
  • Custom commands, templates, and phrase lists
  • Personalized training and technical support

With an average ROI in under 90 days, Microsoft + Nuance Dragon saves time, reduces transcription costs, and boosts efficiency for busy professionals.