The Story of The Dragon People

Our company started as Accelerated Workflow Solutions nearly a quarter century ago, with a small team committed to delivering superior solutions and unparalleled deployment services to our clients.

As our experience grew, we became an International Nuance Authorized Sales Agent and a trusted resource in the industry.

As our team grew, we stayed our course guided by 6 core values:

  • Treat others as you want to be treated
  • Have a relentless commitment to excellence
  • Offer a great client experience with efficient kindness.
  • Provide unparalleled deployment of speech recognition technology
  • Deliver quality with courtesy, knowledge, and professionalism
  • Give the best of customer service with a spirit of excellence and integrity

When it comes to the purchase and delivery of Nuance® Dragon® cloud-based speech-recognition software solutions, professional services, implementing software, technology trainers, and supporting all Nuance Dragon speech recognition, we are your one-stop shop. We’ll apply those same core values to working with your team to achieve your goals.

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What You Can Expect from the Dragon People

  • Nuance-certified resources that provide fun, engaging, and top-level services, and, speech-to-text software training.
  • 100% project planning, implementation, and training for all Nuance Dragon software and hardware products.
  • Yearly and hourly technical support contracts for trained end-users, including unlimited phone support, unlimited e-mail support, remote services (accessing the computer via the Internet for repair and visual teaching), and up to three (3) onsite visits for yearly contracts, if needed (travel billed separately).
  • Personalized language models based on the user’s own dictations and areas of specialty.
  • Custom workflow, templates, and Dragon dictation voice commands.
  • Digital voice recorder equipment implementation and workflow training to users and support staff.
  • Pairing users with the most applicable hardware and software necessary that would benefit their workflow the most.
  • The best of all “Dragon Slayers”!

Our Mission Statement

The Dragon People seek to provide unparalleled deployment of speech recognition technology around the globe; helping others and treating them as we ourselves want to be treated. We deliver services with a spirit of excellence and integrity reflected in all we do and ensure our client experience is one of efficient kindness.

Three Frequently Asked Questions

Because our service, training, and customer support are unparalleled. No job is too small nor is any task too difficult. When you live by the mantra, “treat others as you would want to be treated,” it shows in everything you do.

To put it plainly and simply: you get 100% from your investment when you’ve been trained by the experts. If not, you’ll waste time (and money) and miss out on a lot of what Nuance speech recognition solutions can do for you, which probably means you will shelf the product.

Absolutely! As a cost-containment tool, Nuance Dragon has an impressive return on investment (ROI), but it also can increase revenue with the ability to produce a more in-depth patient encounter note in record time. This gives more accurate, faster documentation and higher coding opportunities. Also, Nuance Dragon can improve your audits with cleaner documentation.

Making Your Workflows Flawless

Accelerated Workflow Solutions is committed to “treating people how we would like to be treated.”

Our customer support is unparalleled. We specialize in installing and implementing workflow methods and training users for the most effective use of Nuance® Dragon® speech technology products within existing or newly created workflows and other applications. Though Dragon is not a difficult program to use, it can be very time-consuming to master it without training. On the whole, it is a much more productive and cost-effective use of a professional’s time to be guided through the initial setup and training.

Our team of certified trainers understands how to more efficiently provide consistent results that render a prompt and accurate document. It is likely that an end-user not familiar with Nuance Dragon software is not taking full advantage of its capabilities. When the software is not set up correctly, most often, it results in wasted hours of training, poor accuracy, and the eventual abandonment of the product.

The Importance of Training

Set up correctly, Dragon is an efficient tool for end users and is user-friendly. With the right setup and training, you can start using the product like a pro right away! Our staff can optimize your settings, get you dictating like a pro, and automate some repetitive/click-heavy tasks to simple voice commands.

However, skipping the setup services and review will lead to repeat calls to resolve issues caused by incorrect setup and improper use. We frequently help frustrated users who never had any training or implementation services get back to a good place with their Dragon.

Our affordable quote will include everything needed to be successful with Dragon — software license, microphone, installation, project management, document customization (custom commands and phrase list,

templates, etc) , one-on-one training, and support. Nuance Dragon will easily pay for itself in about 90 days given the transcription costs of busy providers and as a cost-containment tool, Nuance Dragon has an impressive return on investment (ROI).